Meet Replies Everywhere
Automatically reply to Google reviews in your own voice.
Set your voice and reply rules. Let routine reviews get a response, and keep the ones that need you under your control.
Connect the Google Business Profile you manage.
Choose Google, authorize access, and select your location.
Give replies your business’ voice.
Add your business details, tone, and instructions so replies reflect how you talk to customers.
Test your replies before turning on automation.
Generate a private sample reply, check the wording, and adjust your instructions. Nothing from the Playground is posted to Google.
Choose which reviews get an automatic reply.
Set rules by star rating and whether the review includes text. Use AI, a saved template, or a private draft for your approval.
Get notified when a review needs your attention.
Choose emails for reviews needing attention, published replies, and a weekly summary.
Your rules · Private draft
Personally respond to poor reviews.
Set low-rated reviews to wait for you. Start with a private draft, edit your response, and publish when you're ready.
Safety override · Sensitive Content Hold
Flagged sensitive content stops automatic replies.
A sensitive-content flag holds the reply for a person to review—even when your usual rule would publish automatically.
*An extra safeguard for sensitive reviews. No automated system catches every situation.
Are you an agency owner?
Keep your clients organized in separate workspaces. Pay for the profile slots and team members who manage replies—not the clients who only need to view them.
Pricing and purchase
Every feature included.
Only pay for the profiles and users you need.
Common Questions
How do I make replies sound like my business?
Add your business details, policies, tone, and instructions in Reply Context. Generated replies use those profile-specific settings, and you can privately test the result in the Reply Playground before turning on automation.
Can I keep negative reviews out of automatic publishing?
Yes. Set Reply Triggers by star rating and whether a review includes text, so low-rated reviews create a private draft for a person to review instead of publishing automatically. Flagged sensitive or high-risk content is always held for attention.
Can I manage multiple clients without sharing their workspaces?
Yes. Keep each client in a separate workspace, then assign Responders and Viewers only to the workspaces they need. Admins have operational access to all current and future workspaces.
Do I need a higher-priced plan to unlock features?
No. Every customer gets the same product features. Billing buys Profile Slot and paid-user capacity, not feature tiers, reply quotas, or platform bundles.
Spend less time writing review replies.
Stay in control of what gets posted.